Terms and Conditions
Effective Date: July 2, 2026
Welcome to Pinnacle Performance Training. These Terms and Conditions explain the rules, responsibilities, and expectations for using our website, communicating with us, and purchasing or participating in personal training services.
By using our website, contacting us, booking a session, purchasing training services, or participating in training with Pinnacle Performance Training, you agree to these Terms and Conditions.
Business Information
Pinnacle Performance Training provides personal training, fitness coaching, scheduling, client communication, and related fitness services.
Website: https://pinnacleperformancetraining.us
Phone: 405-471-3550
Training Location: Downtown Fitness in Norman, Oklahoma
Personal Training Services
Pinnacle Performance Training provides personal training services designed to help clients improve strength, fitness, movement, accountability, and overall performance.
Training services may include exercise programming, coaching, workout instruction, progress tracking, fitness guidance, scheduling communication, and related support.
Training programs may vary based on the client’s goals, fitness level, availability, health history, and trainer recommendation.
Health and Fitness Disclaimer
Pinnacle Performance Training provides fitness coaching and personal training services. We do not provide medical advice, medical diagnosis, physical therapy, nutrition therapy, or treatment for any medical condition.
You should consult a physician or qualified medical professional before beginning any exercise program, especially if you have any medical condition, injury, pain, limitation, or concern about your ability to exercise safely.
By participating in training, you acknowledge that physical exercise involves risk, including the risk of soreness, discomfort, injury, or other health complications. You agree to participate voluntarily and accept responsibility for communicating any pain, injury, medical issue, or limitation to your trainer.
Client Responsibility
Clients are responsible for providing accurate and current information related to scheduling, contact information, fitness goals, health concerns, injuries, and limitations.
Clients are expected to follow trainer instructions, use equipment safely, arrive prepared for sessions, and communicate promptly about scheduling conflicts or concerns.
Pinnacle Performance Training reserves the right to modify, pause, or discontinue training if we believe continuing would create a safety concern.
Scheduling and Attendance
Training sessions are scheduled based on trainer availability, client availability, package terms, and business operations.
Clients are responsible for attending scheduled sessions on time. If a client needs to reschedule or cancel a session, they should notify Pinnacle Performance Training as soon as possible.
Missed sessions, late cancellations, rescheduling, package expiration, and make-up sessions may be handled according to the package, invoice, agreement, or communication provided at the time of purchase.
Payments and Packages
Payment terms, package pricing, billing frequency, number of sessions, and session length will be provided before purchase or included on the client’s invoice, agreement, or package description.
Personal training sessions may be sold individually, weekly, monthly, or as part of a package. Package terms may vary.
Payment is due according to the terms provided at the time of purchase. Pinnacle Performance Training may pause or discontinue services for unpaid balances.
Unless otherwise stated in writing, unused sessions, refunds, credits, transfers, and package extensions are handled at the discretion of Pinnacle Performance Training.
Gym Access and Facility Rules
Training may take place at Downtown Fitness in Norman, Oklahoma, or another approved location.
Clients are responsible for following all facility rules, membership requirements, safety instructions, and posted policies of the training location.
Pinnacle Performance Training is not responsible for separate gym membership fees, facility charges, facility closures, or rules established by the facility.
SMS/Text Messaging Terms
By verbally agreeing to receive text messages from Pinnacle Performance Training, you agree to receive SMS messages related to appointment confirmations, scheduling updates, session reminders, payment reminders, and customer service communication.
SMS messages may be sent to clients and prospective clients who provide their phone number and verbally agree to receive text messages from Pinnacle Performance Training during an in-person conversation, phone call, or training sign-up discussion.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
You may request help at any time by replying HELP.
Consent to receive SMS messages is not a condition of purchasing any goods or services from Pinnacle Performance Training.
Pinnacle Performance Training does not sell, rent, share, or otherwise provide your mobile phone number or SMS messaging consent information to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
For more information about how we collect, use, and protect your information, please review our Privacy Policy at:
https://pinnacleperformancetraining.us/privacy-policy/
Communication
Pinnacle Performance Training may communicate with clients by phone, text message, email, website form, booking system, invoice system, or in person.
Clients are responsible for providing accurate contact information and updating us if their phone number, email address, or other contact details change.
Website Use
You agree to use our website only for lawful purposes. You may not attempt to damage, disrupt, misuse, hack, copy, or interfere with the website, its content, or its systems.
Website content is provided for general informational purposes and may be updated or changed at any time.
Intellectual Property
The content on this website, including text, images, graphics, branding, logos, service descriptions, and other materials, is owned by or licensed to Pinnacle Performance Training unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our website content or branding without written permission.
Third-Party Services and Links
Our website or communications may include links to third-party services, such as scheduling tools, payment processors, gym websites, social media platforms, or other resources.
Pinnacle Performance Training is not responsible for the content, policies, availability, security, or practices of third-party websites or services.
Limitation of Liability
To the fullest extent allowed by law, Pinnacle Performance Training is not liable for indirect, incidental, special, or consequential damages arising from your use of our website, communications, training services, or participation in physical activity.
Nothing in these Terms and Conditions is intended to waive rights that cannot legally be waived.
Changes to These Terms
Pinnacle Performance Training may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of our website, communication with us, booking of services, or participation in training after updates are posted means you accept the updated Terms and Conditions.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
Pinnacle Performance Training
Website: https://pinnacleperformancetraining.us
Phone: 405-471-3550