Effective Date: July 6, 2026
Pinnacle Performance Training respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you use our website, contact us, communicate with us, purchase services, schedule training, or participate in personal training services.
By using our website, contacting us, booking a session, purchasing training services, or communicating with Pinnacle Performance Training, you agree to this Privacy Policy.
Business Information
Pinnacle Performance Training provides personal training, fitness coaching, scheduling, client communication, and related fitness services.
Website: https://pinnacleperformancetraining.us
Phone: 405-471-3550
Training Location: Downtown Fitness in Norman, Oklahoma
Information We Collect
We may collect personal information that you choose to provide to us, including:
Name
Phone number
Email address
Billing or payment-related information
Training goals
Scheduling preferences
Session history
Package or account information
Messages or communications you send to us
Health, injury, or fitness-related information you choose to share with us
Emergency contact or parent/guardian information, if applicable
We may also collect limited website information automatically, such as browser type, device information, pages visited, referring website, and general website usage information.
How We Collect Information
We may collect information when you:
Visit our website
Submit a website form
Call, text, email, or message us
Book or request a training session
Purchase a training package
Communicate with a trainer
Provide information during onboarding or training
Use a third-party scheduling, payment, or communication system connected to our services
How We Use Information
Pinnacle Performance Training may use collected information to:
Provide personal training services
Schedule, confirm, reschedule, or cancel sessions
Communicate with clients and individuals who contact us
Send appointment reminders and scheduling updates
Send package, account, billing, or payment reminders
Send secure invoice or payment links through Square, Helcim, or another approved payment processor
Track session usage and package status
Respond to questions, requests, or customer service needs
Maintain business records
Improve our website, services, and client experience
Comply with legal, regulatory, tax, accounting, or business obligations
SMS/Text Messaging Privacy
Pinnacle Performance Training may send SMS/text messages to current clients and individuals who have contacted us about training services and verbally agree to receive text messages.
SMS messages may include appointment confirmations, scheduling updates, session reminders, package/account updates, payment reminders, secure invoice or payment links through Square or Helcim, and customer service communication.
SMS consent may be collected verbally during an in-person conversation, phone call, onboarding conversation, scheduling discussion, payment setup, or training sign-up discussion.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
You may request help at any time by replying HELP.
Consent to receive SMS messages is not a condition of purchasing any goods or services from Pinnacle Performance Training.
Wireless carriers are not liable for delayed or undelivered messages.
Pinnacle Performance Training does not sell, rent, share, or otherwise provide your mobile phone number or SMS messaging consent information to third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
Pinnacle Performance Training does not sell personal information.
We may share limited information only when necessary to operate our business and provide services, including with:
Payment processors such as Square or Helcim
Scheduling or booking systems
Website hosting or technology service providers
Communication service providers
Accounting, legal, or business service providers
Gym or facility representatives when needed for scheduling, safety, or facility access
Government, legal, or regulatory authorities when required by law
Any sharing described above is limited to what is reasonably necessary for business operations, service delivery, payment processing, legal compliance, or customer support.
SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.
Payment Information
Pinnacle Performance Training may use third-party payment processors, including Square or Helcim, to process invoices, payment links, card payments, or related billing activity.
We do not store full credit card numbers on our website. Payment information entered through a third-party payment processor is handled according to that provider’s privacy policy, security practices, and terms of service.
Third-Party Services and Links
Our website, communications, invoices, or text messages may include links to third-party services, including payment processors, scheduling tools, gym websites, social media platforms, or other resources.
Pinnacle Performance Training is not responsible for the privacy practices, security, content, availability, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.
Cookies and Website Tracking
Our website may use cookies or similar technologies to help the website function, understand website traffic, improve user experience, and support basic website analytics.
You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Data Security
Pinnacle Performance Training takes reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, communication method, payment system, or electronic storage system can be guaranteed to be completely secure. You use our website and communicate with us at your own risk.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal or accounting obligations, resolve disputes, enforce agreements, and operate our business.
SMS consent records may be retained to document opt-in status, opt-out status, and compliance with messaging requirements.
Your Choices
You may contact Pinnacle Performance Training to request that we update, correct, or delete certain personal information, subject to our legal, business, accounting, or operational recordkeeping obligations.
You may opt out of SMS/text messages at any time by replying STOP.
You may request SMS help at any time by replying HELP.
You may also contact us directly with privacy-related questions or requests.
Children and Minors
Our website and services are not directed to children under the age of 13.
Training services for minors may require parent or guardian involvement, consent, or communication. If a parent or guardian believes a minor has provided personal information without appropriate consent, they may contact us to request review or deletion, subject to applicable legal and business recordkeeping requirements.
Changes to This Privacy Policy
Pinnacle Performance Training may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of our website, communication with us, booking of services, or participation in training after updates are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Pinnacle Performance Training
Website: https://pinnacleperformancetraining.us
Phone: 405-471-3550
Training Location: Downtown Fitness in Norman, Oklahoma